Shift Supervisor – Coffeehouse Lead with Growth & Benefits

Starbucks Corp.; Romeoville (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

SIP equity program

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach teammates, and uphold store policies, safety, and exceptional customer service.

You will manage daily operations, direct task delegation, and maintain a high standard of quality while fostering teamwork and reliable attendance. This role offers growth opportunities and comprehensive partner benefits.

Qualifications

• Direct the work of others and delegate tasks to a team.
• Learn quickly and adapt to store policies.
• Excel in oral communication with customers and teammates.
• Show strong interpersonal skills in a fast-paced retail environment.
• Be a team player who supports store safety and standards.
• Deliver quality beverages and food per standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and food per recipes, including substitutions when needed.
• Direct shift operations, coordinating tasks of multiple employees.
• Ensure store safety, cash handling, and adherence to policies during all shifts.
• Engage with customers to provide a positive experience and resolve requests.

Skills

Direct the work of others

Learn quickly

Oral communication

Interpersonal skills

Team player

Customer service

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach teammates, and uphold store policies, safety, and exceptional customer service.

You will manage daily operations, direct task delegation, and maintain a high standard of quality while fostering teamwork and reliable attendance. This role offers growth opportunities and comprehensive partner benefits.