Shift Supervisor — Coffeehouse Lead & Team Coach

Starbucks Corp.; Lake Zurich (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid time off

Parental leave

Job summary

Starbucks Coffee Company in Lake Zurich, IL, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide crew, ensure quality beverages and food, and uphold store standards with a focus on safety and guest satisfaction.

The role emphasizes teamwork, quick learning, and strong communication while offering benefits and growth opportunities within a responsive retail environment.

Qualifications

• Direct the work of others and delegate tasks effectively.
• Learn new tasks quickly and adapt to changing needs.
• Communicate clearly, both spoken and written.
• Understand retail operations and customer service standards.
• Demonstrate strong interpersonal skills and teamwork.
• Collaborate with colleagues to achieve store goals.
• Build positive relationships with customers and staff.

Responsibilities

• Provide quality beverages and food items to customers to standard recipes.
• Lead a team during shifts, ensuring smooth operations and safety.
• Maintain attendance, punctuality and adherence to store policies.
• Support training and coaching of team members as needed.

Skills

Lead others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Lake Zurich, IL, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide crew, ensure quality beverages and food, and uphold store standards with a focus on safety and guest satisfaction.

The role emphasizes teamwork, quick learning, and strong communication while offering benefits and growth opportunities within a responsive retail environment.