Shift Supervisor — Coffee & Customer Experience Lead

Starbucks Corp.; Santa Rosa (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company in California seeks a dedicated Shift Supervisor to lead operations with craft and heart, ensuring a welcoming space for our community. You will supervise team members, uphold beverage and food quality, manage cash handling and store safety, and coach colleagues to deliver exceptional guest experiences while maintaining store standards.

Flexible hours and opportunities for growth are available, with strong emphasis on teamwork and relationship building.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• Six months of customer-facing experience.
• Six months of delegating tasks to others and coordinating teams.

Responsibilities

• Direct and coach the team to ensure guest satisfaction.
• Prepare and assist in food/beverage preparation per recipes and customer requests.
• Uphold store standards for quality, safety, and cash handling.
• Collaborate with team to manage tasks and shift operations.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in California seeks a dedicated Shift Supervisor to lead operations with craft and heart, ensuring a welcoming space for our community. You will supervise team members, uphold beverage and food quality, manage cash handling and store safety, and coach colleagues to deliver exceptional guest experiences while maintaining store standards.

Flexible hours and opportunities for growth are available, with strong emphasis on teamwork and relationship building.