Shift Supervisor - Car Wash Team Leader

WhiteWater Express Car Wash; Baton Rouge (LA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive base and bonus potential

Comprehensive Health Benefits (Medical

Paid Time Off + Holidays

401(k) with company match

Company-Paid Life Insurance

Paths to advancement

Free weekly car washes

Job summary

WhiteWater Express Car Wash is seeking a Shift Leader in Louisiana to help oversee shifts and empower team members to perform their duties. The role supports incident reporting, equipment maintenance, and overall station efficiency.

You will learn car wash chemistry, oversee safety training, and engage customers with product information and membership options. This position offers pathways for advancement within a fast-growing organization.

Qualifications

• Leadership abilities to guide and support colleagues.
• Comfortable working outdoors in all weather, including evenings and weekends.
• Capable of lifting up to 50 pounds and standing or moving for extended periods.
• Detail-oriented with focus on high-quality service and safety.
• Ability to foster a welcoming, customer-focused environment that drives business and team success.
• Adherence to safety protocols and chemical handling per guidelines.
• Must pass a background check.

Responsibilities

• Foster a team-oriented environment where every employee feels empowered to take initiative and lead.
• Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.
• Address and resolve concerns, including incident reporting, to ensure a seamless experience.
• Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.
• Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.
• Provide customers with information on wash products, packages, wash books, and membership plans.
• Assist customers with membership account updates and issue resolution.
• Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
• Learn car wash chemistry, product interactions, and their impact on wash quality.
• Identify and resolve wash quality issues caused by chemical imbalances or other factors.
• Communicate areas of improvement for the location, team, and company to management.
• Administer customer feedback surveys during each shift to maintain high-quality service standards.

Skills

Leadership

Team player

Outdoor work

Physical stamina

Detail-oriented

Safety compliance

Background check ready

Job description

WhiteWater Express Car Wash is seeking a Shift Leader in Louisiana to help oversee shifts and empower team members to perform their duties. The role supports incident reporting, equipment maintenance, and overall station efficiency.

You will learn car wash chemistry, oversee safety training, and engage customers with product information and membership options. This position offers pathways for advancement within a fast-growing organization.