Shift Leader — Drive Team Growth & Car Wash Excellence

WhiteWater Express Car Wash; Baton Rouge (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation in Base and 0

Bonus Potential

Comprehensive Health Benefits (Medical

Dental & Vision)

Paid Time Off in addition to Company

Paid Holidays

401(k) Retirement Plan with Company

Match

Company-Paid Life Insurance

Pathways to Advancement

Free Weekly Car Washes

Job summary

WhiteWater Express Car Wash in Baton Rouge area is seeking a Shift Leader to help oversee each shift, ensure the team understands daily duties, and assist management with incident reports and equipment maintenance.

The role emphasizes leading a team, maintaining safety, training, handling member accounts, opening/closing procedures, and communicating improvement opportunities to leadership.

Qualifications

• Strong team player with leadership abilities to guide and support colleagues.
• Comfortable working outdoors in all weather conditions, including evenings and weekends.
• Physically capable of lifting up to 50 pounds and standing or moving for extended periods.
• Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.
• Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.
• Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.
• Must successfully pass a background check.

Responsibilities

• Foster a team-oriented environment where every employee feels empowered to take initiative and lead.
• Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.
• Address and resolve concerns, including incident reporting, to ensure a seamless experience.
• Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.
• Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.
• Provide customers with information on wash products, packages, wash books, and membership plans.
• Assist customers with membership account updates and issue resolution.
• Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
• Learn car wash chemistry, product interactions, and their impact on wash quality.
• Identify and resolve wash quality issues caused by chemical imbalances or other factors.
• Communicate areas of improvement for the location, team, and company to management.
• Administer customer feedback surveys during each shift to maintain high-quality service standards.

Skills

Leadership

Teamwork

Customer service

Communication

Safety protocols

Background check

Job description

WhiteWater Express Car Wash in Baton Rouge area is seeking a Shift Leader to help oversee each shift, ensure the team understands daily duties, and assist management with incident reports and equipment maintenance.

The role emphasizes leading a team, maintaining safety, training, handling member accounts, opening/closing procedures, and communicating improvement opportunities to leadership.