Shift Supervisor - Café Team Lead & Growth

Starbucks Corp.; Santa Ana (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Paid sick time

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company in Santa Ana, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community and delivering high-quality beverages and food. You will coach team members, manage shift tasks, and uphold store standards.

The role requires consistent attendance, flexible hours, and 6 months of customer-facing and delegation experience. You’ll join a team that values growth, benefits, and a collaborative work culture.

Qualifications

• Attend consistently and punctually, with or without accommodations.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Adhere to store policies and safety standards, quality beverages/food, cash handling.
• Minimum 6 months in a customer-facing role.
• Minimum 6 months experience delegating tasks to others.

Responsibilities

• Lead daily shifts with craft and heart to create a welcoming space.
• Prepare and coach beverage and food preparation to standard recipes and customer requests.
• Direct and coordinate tasks for team members to ensure smooth operations.
• Contribute to a positive, collaborative team environment and customer service excellence.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail experience

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Santa Ana, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community and delivering high-quality beverages and food. You will coach team members, manage shift tasks, and uphold store standards.

The role requires consistent attendance, flexible hours, and 6 months of customer-facing and delegation experience. You’ll join a team that values growth, benefits, and a collaborative work culture.