Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Santa Ana (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Tuition assistance

Stock program

Quarterly bonus

Disability insurance

Parental leave

Job summary

Starbucks Coffee Company in Santa Ana is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide baristas, uphold standards for beverages and food, and drive a positive customer experience across each shift.

This role emphasizes team leadership, rapid learning, and effective communication, with comprehensive benefits and opportunities for growth within the company.

Qualifications

• Direct and motivate team members to deliver great service.
• Provide clear communication with customers and partners.
• Leverage knowledge of retail operations to maintain standards.

Responsibilities

• Maintain regular attendance and punctuality.
• Work flexible hours including mornings, evenings, weekends and holidays.
• Meet store policies, ensure quality beverages/food, cash handling and safety.
• Six months' experience interacting with customers.
• Prepare and coach beverage/food preparation per standard recipes.
• Delegate tasks to two or more employees.

Skills

Direct others

Customer service

Communication

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company in Santa Ana is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide baristas, uphold standards for beverages and food, and drive a positive customer experience across each shift.

This role emphasizes team leadership, rapid learning, and effective communication, with comprehensive benefits and opportunities for growth within the company.