Shift Supervisor

Hunter Super Techs - TurnPoint; Wilmington (NC); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Moe’s in Wilmington, NC is seeking a Shift Supervisor to run the restaurant in the absence of the General Manager. You will help drive sales while maintaining high standards for quality, service, and cleanliness, and you will lead the team during each shift.

Key duties include greeting guests, supervising crew, training staff, conducting pre-shift meetings, managing payroll and inventory, and ensuring compliance with safety and sanitation standards.

Qualifications

• Must be at least 18 years old.
• Available to work most shifts and weekends.
• Certified through Moe’s training program.
• Complete the 30-day probationary period.

Responsibilities

• Greet guests warmly as they enter the restaurant.
• Supervise shifts to uphold quality, service and cleanliness.
• Train and develop crew under guidance of management.
• Conduct pre-shift crew meetings to review procedures and safety.
• Control payroll to meet labor cost standards.
• Control inventory to meet GAP/Variance standards.
• Maintain reports and records per company standards and regulations.
• Ensure cash procedures are followed during shifts.
• Maintain professional appearance and adherence to policies.
• Uphold Moe’s Vision and Values in all actions.

Skills

Guest greeting

Shift supervision

Training & development

Payroll control

Inventory control

Safety & sanitation

Job description

# Shift Supervisor* English## Job Description**Department: Operations****Title: Shift Supervisor****Reports To: TGM/GM, AGM, or above****Job Purpose Statement:**To operate the restaurant in the absence of the Training/General Manager or Assistant General Manager. Assist in achieving sales growth through maintaining the highest standards in quality, service and cleanliness.**Eligibility:**Must be at least 18 years old (or meet State regulated age to sell alcohol if applicable), be available to work most shifts and weekends, be certified through the Moe’s training program and complete the 30-day probationary period.**Job Functions:**➢ Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.➢ Supervise shifts effectively to maintain company standards for quality, service and cleanliness.➢ Train and develop crew under the direction of the T/GM or AGM.➢ Maintain cooperative and harmonious working relationships with management and team.➢ Conduct crew meetings prior to shifts to discuss operational procedures, promotions, security, training, safety, etc.➢ Control payroll to meet company labor cost standards.➢ Control inventory to meet company GAP/Variance standards.➢ Maintain reports and records as specified by company standards and in compliance of State and Federal regulations.➢ Maintain building and equipment using proper operating, cleaning and preventative maintenance procedures.➢ Responsible for adhering and enforcing all cash procedures while in charge of a shift including cash counts, safe counts, bank deposits and assigning employees to cash drawers.➢ Ensure personal appearance always meets company standards and display professionalism.➢ Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.➢ Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management; and at all times represent Moe’s as a professional in every aspect of performance.Hi! I'm Olivia, your personal Moe's job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said, Hi! I'm Olivia, your personal Moe's job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said,