Shift Supervisor

Transition House Inc; United States; On-site; USD 25,000 - 29,000; Full time

Job summary

Transition House Inc in Kissimmee, FL is seeking a Shift Supervisor to lead daily operations in a secure work release environment. This full-time, non-exempt role reports to the Facility Director and oversees staff and clients on assigned shifts.

You will enforce policies, ensure safety, conduct inspections, manage incident documentation, and coordinate intake, movement, and compliance. A High School diploma or GED and at least four years in corrections or related fields are required.

Qualifications

• High School Diploma or GED required.
• 4+ years with incarcerated or criminal justice‑involved populations.
• Experience in corrections, reentry services, behavioral health, or related field.

Responsibilities

• Act as facility supervisor during assigned shifts.
• Enforce policies, procedures, and emergency protocols.
• Supervise Corrections Technicians and coordinate shift activities.
• Maintain safety, security, and welfare of clients, staff, and visitors.
• Conduct facility inspections, client counts, and contraband searches.
• Monitor and document client movement, behavior, and compliance.
• Complete incident reports, logs, and required documentation accurately.
• Conduct intake processing for new clients, including system entry and file creation.

Skills

Decision-making

Problem-solving

Communication

Policy interpretation

Attention to detail

Leadership

Team-oriented

Education

High School Diploma or GED

Job description

Employment Type: Full-Time
FLSA Classification: Non-Exempt
Compensation: $18.00

Department: Operations / Work Release Program
Reports To: Facility Director / Assistant Facility Director
Location: Kissimmee, FL
Travel Requirements: None

Position Overview

The Shift Supervisor serves as the acting facility lead during assigned shifts in the absence of the Facility Director and/or Assistant Facility Director. This role is responsible for overseeing daily operations within a secure work release environment, ensuring safety, security, and compliance with all applicable policies and procedures.

The Shift Supervisor supports staff and clients while maintaining order, accountability, and operational continuity within the facility.

Key Responsibilities

The following duties represent the primary responsibilities of this position. Additional duties may be assigned as operational needs require.

• Act as facility supervisor during assigned shifts, ensuring smooth daily operations
• Enforce policies, procedures, and emergency protocols
• Supervise Corrections Technicians and coordinate shift activities
• Maintain safety, security, and welfare of clients, staff, and visitors
• Conduct facility inspections, client counts, and contraband searches
• Monitor and document client movement, behavior, and compliance
• Complete incident reports, logs, and required documentation accurately
• Conduct intake processing for new clients, including system entry and file creation
• Monitor client activities including meals, work assignments, recreation, and visitation
• Identify and respond appropriately to medical or behavioral concerns
• Maintain professionalism and composure in high‑stress or emergency situations
• Participate in required trainings and staff meetings
• Ensure compliance with all safety and operational standards

Required Qualifications

Education

• High School Diploma or GED

Experience

• Minimum of 4 years of experience working with incarcerated or criminal justice‑involved populations
• Experience in corrections, reentry services, behavioral health, or related field

Knowledge, Skills, and Abilities

• Strong decision-making and problem‑solving skills
• Ability to manage high‑stress situations with composure
• Effective written and verbal communication skills
• Ability to interpret and enforce policies and procedures
• Strong attention to detail in documentation and reporting
• Team‑oriented mindset with leadership capability during shifts

Licenses / Certifications

• Valid Florida driver’s license
• Must pass background screening and receive approval from the Florida Department of Corrections

Preferred Qualifications

• College coursework in criminal justice, criminology, psychology, social work, or related field
• Prior law enforcement or correctional supervision experience
• Additional training or certifications related to corrections or behavioral management

Work Environment

This position operates within a secure correctional or residential reentry facility and involves a physically and mentally demanding environment.

• Working within a structured, secure facility
• Exposure to potentially hazardous or high‑stress situations
• Interaction with individuals involved in the criminal justice system

Background Screening RequirementAt The Transition House, Inc., the safety of the individuals and communities we serve is our top priority. All positions are contingent upon successful completion of a background screening conducted through the Florida Care Provider Background Screening Clearinghouse, as required by state regulations. This process helps ensure compliance with Florida law and maintains the integrity and trust essential to our mission-driven work. Applicants can learn more about the screening process by visiting: https://info.flclearinghouse.com