Shift Supervisor

Goodwill-of-Western-; Torrington (CT); On-site; USD 44,915,000 - 63,970,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Disability insurance

Life insurance

403(b) Retirement plan

Employee discount 50%

Paid holidays

Vacation and personal time

Professional development

Referral program

Anniversary swag

Job summary

Goodwill of Western and Northern Connecticut is seeking a determined leader to join our mission and help serve the Torrington community. As a Shift Supervisor, you would ensure store operations, supervise team members, handle customer service, and manage daily cash handling and store processes.

The role requires at least one year of retail experience, the ability to lead a team, and the stamina to lift up to 40 pounds. Willingness to work day, evening, and weekend shifts is essential.

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Must be able to lift over 40 pounds
• Prepared for standing, reaching, lifting, bending, pushing and pulling

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring tasks are completed
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers and operate POS system
• Performing stock duties such as rotation and display
• Recording inventory of product received or returned to warehouse
• Maintaining a clean and neat store

Skills

Leadership

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS cash register

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Torrington, CT, US

3 days ago Requisition ID: 8136

Salary Range: $19.00 To $19.00 Hourly

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill's mission.

What Goodwill can offer you:

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities:

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Position Requirements:

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Ability to work day, evening, and weekend shifts