Shift Supervisor

Default Brand; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company in Sioux Falls is seeking a dependable retail team leader to manage customer transactions and motivate staff. The ideal candidate should have prior retail experience in a leadership role, excellent customer service skills, and be able to perform basic math calculations. Responsibilities include training staff, maintaining store cleanliness, and ensuring compliance with policies and safety regulations. This role offers a fast-paced work environment with opportunities to grow in a supportive team.

Qualifications

• Previous retail experience required, preferably in a lead position.
• Effective communication with customers, employees, vendors, and management.
• Able to perform basic math calculations accurately.

Responsibilities

• Train and motivate staff within the store.
• Process customer transactions efficiently.
• Maintain cleanliness of the store interior and exterior.

Skills

Customer service skills

Interpersonal skills

Leadership

Basic math calculations

Education

High school diploma or equivalent

Tools

MS Excel

Job description

Description

• Friendly and outgoing; willing to help customers and resolve complaints in a friendly and professional manner.
• Enjoys being busy; is self motivated; able to multi-task; moves quickly to provide fast service.
• Able to motivate, train and direct staff within the store
• Assertive leadership to assign and inspect elements listed on shift duty list.
• Responsive communication with the store management and associates assigned.
• Assure policies and safety rules and regulations are implemented and followed.
• Daily bookkeeping; bank deposits
• Is dependable and punctual.
• Process customer transactions.
• Participates in suggestive selling to customers.
• Monitors cash control procedures and cash drops; safeguards cash; completes shift reports.
• Clean store interior and exterior including, sweeping, mopping, wiping pick-up litter, clean and sanitize rest rooms.
• Stock shelves, coolers, displays both inside and outside.
• Follow guidelines for preparing food; operate food equipment. Follow food sanitation guidelines. Monitors safe temperatures; records waste.
• Maintains and follows safety procedures including fuel dispensing.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in retail environment required, preferably in a lead position.
• Great customer service and interpersonal skills.
• Able to communicate effectively with customers, employees, vendors and management. Able to read, write hear, clearly speak and understand the English language to be able
• Able to perform basic math calculations to make correct change to customer and accurately complete shift reports. Good accuracy and attention to detail. Able to multi-task.
• Able to processes all types of point of sale transactions efficiently and with minimal error; assist other employees troubleshoot and correct minor transaction errors.
• Able to perform daily bookkeeping procedures; troubleshoot and correct bookkeeping errors; take deposits to the bank.
• Able to carry, push/pull, reach and lift up to 50 pounds alone. Carry out trash containers and lift to place in outside bin. Occasional use of step ladder. Occasional bend, kneel, stoop, squat and reaching over shoulder height.
• Prolonged walking or standing for up to 8-10 continuous hours including but limited to a concrete or tile surface.
• Able to sweep/mop and maintain interior/exterior lots/ground and equipment; shovel snow.
• Able to work alone and/or with others; work evenings, weekends and holidays.
• Able to enter and work in freezer and coolers at temperature of 10 degrees up to 30 minutes at a time.
• Able to tolerate exposure to gasoline fumes and cleaning products.
• Must have valid driver’s license, have access to a vehicle and be able to provide documentation of auto insurance coverage on vehicle.

Experience

• 1-2 years: Previous retail experience preferably in a leadership role

Licenses & Certifications

• Driver's License
• Auto Insurance

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Multitask

Intermediate

Communication

Intermediate

Math - Basic

Intermediate

MS Excel

Some Knowledge