Shift Supervisor

CVS Health; Reading (Berks County); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

The Hispanic Alliance for Career Enhancement seeks a Shift Supervisor to lead store operations and enhance customer loyalty at CVS. This full-time role includes a comprehensive range of responsibilities such as managing store staff, ensuring effective customer service, and maintaining merchandise presentation. Ideal candidates are flexible with scheduling and possess strong communication and analytical skills.

Offering a competitive pay range of $16.50 - $24.00 per hour and benefits including medical, dental, vision, and retirement options. Join us in supporting colleagues' well-being!

Qualifications

• Ability to work a flexible schedule including weekends and nights.
• Experience as a retail supervisor preferred.

Responsibilities

• Lead store staff and ensure store operations run smoothly.
• Assist customers with their questions and complaints.
• Supervise the store crew and manage merchandise presentation.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store's crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Execute the display and maintenance of off-shelf merchandise
   • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

35

Time Type

Full time

Pay Range

The typical pay range for this role is:

• $16.50 - $24.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.