Shift Supervisor

CVS Health; Placerville (CA); On-site; USD 26,036 - 38,435; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Hispanic Alliance for Career Enhancement in Placerville, California is looking for a Shift Supervisor to support store management and drive performance. This role includes leading staff, ensuring smooth operations in the absence of management, and providing excellent customer service.

The ideal candidate should possess strong communication and supervision skills, and be able to work flexible hours. The position offers a pay range of $18.90 - $27.90 and is eligible for a comprehensive benefits package.

Qualifications

• Ability to work a flexible schedule, including early mornings, overnight and weekends.
• Respond to urgent issues at the store when they arise.

Responsibilities

• Lead store staff and ensure operations run smoothly in absence of manager.
• Assist customers with questions, problems, and complaints.
• Execute displays and inventory of weekly, promotional, and seasonal merchandise.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School diploma or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $18.90 - $27.90.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Required Legal Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.