Shift Supervisor

JOE & THE JUICE; Newport Beach (CA); On-site; USD 25,651 - 36,533; Part time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Time Off

New Parent Leave

Free coffee

Job summary

JOE & THE JUICE is seeking a Shift Supervisor in Newport Beach, California. The role entails overseeing daily store operations, ensuring a superior guest experience, leading and training the team, and focusing on sales performance.

The ideal candidate will have 1-2 years in a supervisory role, possess strong organizational skills, and be passionate about serving guests. The position offers benefits like health insurance, paid time off, and an employee discount.

Qualifications

• 1-2 years of experience in a supervisory or team-lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach.

Responsibilities

• Ensure Daily Concept Workflow (DCWF) is followed.
• Supervise and delegate daily checklists for cleanliness.
• Support new juicers through training.
• Handle in-store feedback professionally.
• Manage deliveries and guide team in sales focus.

Skills

Strong organizational skills

Communication skills

Ability to lead under pressure

Passion for people and service

Proactive approach

Job description

Shift Supervisor at Joe & The Juice oversees daily store operations, ensures excellent guest experience, leads and trains the team, and supports sales performance.

Key Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task‑monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Key Qualifications

• 1–2 years of experience in a similar supervisory or team‑lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands‑on approach with a team‑first mindset

Benefits and Perks

• Employee Discount
• $22.57 hourly plus tips
• Health Insurance
• Paid Time Off
• New Parent Leave
• Free coffee

Physical Requirements

• Must be able to stand for long periods of time.
• Must be able to lift between 50 and 60 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.