Shift Supervisor

Vanderlande; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Vanderlande is seeking a Shift Supervisor to lead and oversee the baggage handling system team at JFK - Terminal One. You will supervise operations, drive safety, quality, and productivity, and coordinate with the Operations and Maintenance Manager and customers as needed.

The role demands strong electro-mechanical expertise, 2+ years in supervision, and effective communication in English. Travel within the U.S. may be required for onboarding and site support as go-live progresses.

Qualifications

• Minimum 5 years of experience in the electro-mechanical field.
• Minimum 2 years of experience as a team leader.
• Experience with Control Systems and Networks is a plus.
• Experience in industrial, commercial construction, or material handling/conveyor systems industries.
• Read and write English and local language.

Responsibilities

• Direct and support onsite personnel while guiding operations.
• Supervise team performance and daily operation activities.
• Lead meetings with Operations and Maintenance Manager and customers as needed.
• Ensure adherence to health and safety plan and training requirements.
• Oversee contractor safety, permits to work, and QA of workmanship.
• Promote training initiatives and continuous improvement.

Skills

Leadership

Team management

Safety compliance

Communication

Problem solving

Project coordination

Education

Technical education in Mechanical/Electrical

Tools

Control Systems

Networks

Job description

Job Title

Shift Supervisor

Job Description

Our Services division offers a full-service portfolio, which includes operation and maintenance services, process optimization, system upgrades and modifications throughout the material handling system's life cycle at airports. The Shiftleader is responsible for the operational and technical personnel duties while operating and maintaining the baggage handling system at JFK - Terminal Ones. Provides leadership, training support, and direction to the onsite team to achieve safety, quality, productivity, along with meeting customer service goals.

Essential Functions (Job Duties and Responsibilities)

• Works under the direction of the Operations and Maintenance Manager to guide, support onsite personnel while working on the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB).
• Supervises team performance
• Supervises daily operation activities, leads, and sets direction of the operational and maintenance team including subcontractors.
• Participate in weekly, monthly, and quarterly meeting with Operations and Maintenance Manager, customers to review performance, as needed.
• Responsible for the implementation and adherence of staff to our health and safety plan, training requirements and overall participation in the company health and safety program.
• Improve capability and capacity of operations and maintenance personnel.
• Train, and lead employee performance to ensure continuous improvement.
• Ensure a safe work environment for employees and ensure that safe work practices are utilized.
• Maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's PODS 4.2 guidelines).
• Promote training initiatives
• Train and follow standard operating procedures.
• Conduct BHS failures root cause assessments.
• Conduct ongoing BHS Assessments.
• Promote Equipment and vicinity cleanliness and good housekeeping practices.
• Work with Operation and Maintenance Manager to oversee and manage Employee data references regarding labor hours, response, WO completion, problem resolution, etc.
• Set up, adjust, and maintain LMS parameters
• Identifies recurring issues and elaborates ideas for improvement, i.e. the quality of work, performance of employees and cooperation with Operation and Maintenance Manager.
• Distributes work, and monitors progress and quality.
• Improve team performance which may lead to people development.
• Supervise and co-ordinate the management of third-party interests when undertaking specialist operations, maintenance, or repair activities on their shift.
• Responsible for the contractors permit to work and sign offs

Required Education and Experience

• Minimum 5 years of experience in the electro-mechanical field.
• Minimum 2 years of experience as a team leader
• Experience with Control Systems and Networks, a plus
• Experience in industrial, commercial construction, or material handling/conveyor systems industries.
• Read and write the English and local language.
• Proper communication capabilities.
• Proven track record of problem solving.

Other Requirements

• Must be able to attain and sustain an Airport I.D. Badge

Preferred Qualifications

• Middle level technical education (Mechanical or Electrical) field preferred
• Airport and Warehouse supervision experience
• Conveyor services or material handling services experience
• Safety program knowledge and certification such as OSHA30

Knowledge-Skills-Abilities (Competencies)

• Teambuilder, Group Oriented Leadership
• Open Providing Feedback
• General knowledge Microsoft office skills - Excel, Word Processing and Outlook
• Available to the engineers to advice and support
• Able to communicate (written and verbal) both within the organization
• Organizational and time management skills
• Capable of analyzing issues and developing solutions
• Strong work ethic, technical affinity, ability to grow and mentor as company expands
• Confidence and professionalism in representing the Company
• Safety Driven

Position Type/Expected Hours of Work

This is a full-time position, shift schedule - 8 hours a day with possible longer hours and alternate day coverage.

Travel Requirements

This position may require the ability and willingness to travel approximately 50% of the time within the U.S. prior to go-live to support onboarding, training, and operational readiness activities. Following go-live, travel requirements are expected to decrease to less than 10%. Candidates should also be flexible and willing to provide support at other Vanderlande airport sites, particularly in the event of a delayed go‑live or if additional site support is required.

Supervisory Responsibility

Oversee and Manage Operation and Maintenance Technician and subcontractors

Work Environment and Physical Demands

The work environment/physical requirements described here are representative of those an