Shift Supervisor

Vicious Biscuit Franchising, LLC.; Mount Pleasant (SC); Presencial; CAD 41.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Growth opportunities

Positive work environment

Descripción de la vacante

Vicious Biscuit Franchising, LLC. is hiring a Shift Supervisor to lead floor operations, coach teammates in real time, and uphold Vicious standards while ensuring guest satisfaction.

You’ll manage shifts, train staff, and handle issues quickly, with a focus on Southern hospitality and fast-casual excellence.

Formación

• Minimum 2+ years in leadership or management.
• Experience handling guest complaints and coaching hourly teammates on the floor.
• Managerial ServSafe certification.
• Valid driver’s license or ability to obtain one.
• Eligible to work in the U.S. and available for early mornings and weekends.
• FOH/BOH or opening/closing experience is a plus.
• Fast-casual, brunch, breakfast or high-volume experience is a plus.

Responsabilidades

• Lead and run shifts with full floor ownership, assigning positions and tasks.
• Coach and develop team members in real time across FOH and BOH.
• Support the guest experience and resolve issues quickly with Southern hospitality.
• Monitor speed, quality and cleanliness throughout the shift.
• Execute opening/closing duties and ensure building safety and security.
• Run any restaurant position with full knowledge of flow.
• Support training and development of team members and trainers.

Conocimientos

Leadership experience

Guest handling

Staff coaching

Shift management

Training

Educación

ServSafe managerial certification

Herramientas

ServSafe certification

Descripción del empleo

Shift Supervisor — Vicious Biscuit

Join Vicious Biscuit as a Shift Supervisor and earn $21–24/hour leading the floor at a fast-casual breakfast brand with lines out the door — full-time & Part Time, 20-40 hours/week, with real room to grow as we expand into new states.

What You'll Get

• $21–24/hour
• Comprehensive benefits: health, dental, and vision insurance
• Paid time off
• Paid training
• Opportunities for growth as we continue to expand
• A fun, supportive work environment in an innovative, fast-growing company

What You Need

• 2+ years of leadership or managerial experience
• Experience handling guest complaints and coaching hourly team members in the moment
• Experience giving direction during a busy shift and supporting trainers/new hires
• Valid driver's license (or able to obtain one)
• Managerial ServSafe certification
• Eligible to work in the U.S.
• Available for early morning shifts and weekends
• FOH/BOH, expo, or opening/closing experience a plus
• Fast-casual, brunch, breakfast, or high-volume experience a plus

The Role

As a Shift Supervisor, you're the bridge between training and leadership — running the floor, coaching in real time, and holding the team to Vicious standards. You'll:

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks
• Coach and develop team members in the moment across FOH and BOH
• Support the guest experience and resolve issues quickly, modeling Southern hospitality
• Monitor speed, quality, and cleanliness throughout the shift
• Execute opening/closing duties and maintain building safety and security
• Run any position in the restaurant with full knowledge of restaurant flow
• Support training and development of team members, trainers, and Certified Trainers

About Us

Founded in Mount Pleasant, South Carolina, in 2018, Vicious Biscuit quickly earned cult status — lines out the door and fans hungry for more. We're now across South Carolina, North Carolina, Florida, Ohio, Louisiana, and Mississippi, with more states opening this year. Every store is a vibrant, family-friendly space with a kick of Southern hospitality, where hospitality, servant leadership, growth, and accountability come first.