Shift Supervisor

Vicious Biscuit Franchising, LLC.; Charlotte (NC); Presencial; USD 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Growth opportunities

Friendly team

Descripción de la vacante

Vicious Biscuit Franchising, LLC. in Charlotte, NC, is seeking a Shift Supervisor to lead the floor at our fast-casual breakfast brand. Earn $21–$24 per hour with full-time and part-time hours (20-40/week), plus room to grow as we expand into new states.

You will manage shifts, coach team members, handle guest concerns, and ensure speed, quality, and cleanliness while upholding Southern hospitality.

Formación

• 2+ years of leadership or managerial experience.
• Experience handling guest complaints and coaching hourly team members in the moment.
• Managerial ServSafe certification and valid driver’s license are required or expected.

Responsabilidades

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks
• Coach and develop team members across FOH and BOH
• Support the guest experience and resolve issues quickly, modeling Southern hospitality
• Monitor speed, quality, and cleanliness throughout the shift
• Execute opening/closing duties and maintain building safety and security
• Run any position in the restaurant with full knowledge of restaurant flow
• Support training and development of team members, trainers, and Certified Trainers

Conocimientos

Leadership

Guest service

Coaching

Time management

Educación

Managerial ServSafe certification

Driver's license

Descripción del empleo

Shift Supervisor — Vicious Biscuit

Join Vicious Biscuit as a Shift Supervisor and earn $21–24/hour leading the floor at a fast-casual breakfast brand with lines out the door — full-time & Part Time, 20-40 hours/week, with real room to grow as we expand into new states.

What You’ll Get

• $21–24/hour
• Comprehensive benefits: health, dental, and vision insurance
• Paid time off
• Paid training
• Opportunities for growth as we continue to expand
• A fun, supportive work environment in an innovative, fast-growing company

What You Need

• 2+ years of leadership or managerial experience
• Experience handling guest complaints and coaching hourly team members in the moment
• Experience giving direction during a busy shift and supporting trainers/new hires
• Valid driver’s license (or able to obtain one)
• Managerial ServSafe certification
• Eligible to work in the U.S.
• Available for early morning shifts and weekends
• FOH/BOH, expo, or opening/closing experience a plus
• Fast-casual, brunch, breakfast, or high-volume experience a plus

The Role

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks
• Coach and develop team members in the moment across FOH and BOH
• Support the guest experience and resolve issues quickly, modeling Southern hospitality
• Monitor speed, quality, and cleanliness throughout the shift
• Execute opening/closing duties and maintain building safety and security
• Run any position in the restaurant with full knowledge of restaurant flow
• Support training and development of team members, trainers, and Certified Trainers

About Us

Founded in Mount Pleasant, South Carolina, in 2018, Vicious Biscuit quickly earned cult status — lines out the door and fans hungry for more. We’re now across South Carolina, North Carolina, Florida, Ohio, Louisiana, and Mississippi, with more states opening this year. Every store is a vibrant, family-friendly space with a kick of Southern hospitality, where hospitality, servant leadership, growth, and accountability come first.