Shift Supervisor

CVS Health; Delmar (NY); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Paid time off

Retirement savings

Job summary

CVS Health in the United States is seeking a full-time store supervisor to lead daily store operations, oversee the crew, and uphold CVS customer service standards. This role focuses on guidance, training, and ensuring daily tasks run smoothly in a fast-paced retail environment.

You will collaborate with store management, handle customer questions and complaints, price merchandise, stock shelves, and execute promotions while maintaining confidentiality and a positive shopping experience.

Qualifications

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervision abilities are expected.
• Basic computer skills are required for daily operations.

Responsibilities

• Manage store crew and supervise activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems, and complaints, promoting CVS service culture.
• Maintain customer confidentiality and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma or Equivalent

Job description

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Essential Functions

• Management


• Work effectively with store management and store crews


• Supervise the store’s crew through assigning, directing and following up of all activities


• Effectively communicate information both to and from store management and crews


• Customer Service


• Assist customers with their questions, problems and complaints


• Promote CVS customer service culture. (Greet, offer help, and thank)


• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers


• Maintain customer/patient confidentiality


• Merchandise/Presentation


• Price merchandise


• Stock shelves


• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise


• Execute the display and maintenance of off‑shelf merchandise


• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.


• Advanced communication skills and supervision skills


• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$18.00 - $27.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 01/30/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.