Shift Supervisor

SSP Group; Dallas (TX); Hybrid; USD 45,000 - 60,000; Full time

Job summary

SSP Group, the Food Travel Experts, is seeking a Team Leader in Dallas, Airport area to oversee daily operations and coach the team to deliver excellent service.

You will take responsibility for day-to-day running, support the management team with cashiering and stock checks, and ensure brand standards and a safe, clean environment for customers and staff. Airport environment experience is a plus.

Qualifications

• Experience leading a team and taking responsibility for daily operations.
• Ability to work shifts and support opening/closing tasks.
• Experience handling cash, stock checks, and basic financial duties.
• Maintain brand standards and a safe, clean environment.

Responsibilities

• Lead the team on shift to deliver high‑quality service.
• Assist with opening and closing procedures.
• Support management with daily financial tasks.
• Ensure brand standards, safety, and cleanliness for customers and staff.

Skills

Team leadership

Customer service

Job description

We are SSP The Food Travel Experts.
We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of travellers.
Become a vital part of our SSP family!

We are looking for Team Leaders with a passion for great customer service. To be successful you will have some experience of leading a team in the past and feel confident to take responsibility for the day to day running of the business, you will work on shift with the team to create a positive and engaging atmosphere to bring the best out of your team.
A Team Leader plays an important role in the day to day running of the business supporting the management team with opening and closing and some financial aspects of the unit, also ensures best brand practise is followed and we are providing a safe and clean environment for our customers and team.

Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.