Shift Supervisor

CVS Health; Capitola (CA); On-site; USD 26,036 - 38,435; Part time

Benefits offered by this job

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off

Flexible work schedules

Tuition assistance

Job summary

A leading pharmacy chain in California seeks a part-time Shift Supervisor to support store management and ensure excellent customer service. The role involves supervising staff, managing store operations, assisting customers, and handling merchandise. Preferred candidates have retail supervision experience. Compensation ranges from $18.90 to $27.90 hourly based on experience and education. Comprehensive benefits are provided to support employee wellness.

Qualifications

• Ability to work a flexible schedule, including early morning, overnight and weekend shifts.
• Must be able to respond to urgent issues at the store when they arise.

Responsibilities

• Lead the store staff and ensure smooth operations.
• Assist customers and promote a positive shopping experience.
• Price merchandise and stock shelves.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School Diploma or Equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management
  • Work effectively with store management and store crews.
  • Supervise the store’s crew through assigning, directing and following up of all activities.
  • Effectively communicate information both to and from store management and crews.
• Customer Service
  • Assist customers with their questions, problems and complaints.
  • Promote CVS customer service culture (greet, offer help, and thank).
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Maintain customer/patient confidentiality.
• Merchandise/Presentation
  • Price merchandise.
  • Stock shelves.
  • Execute the displays, signage and inventory of weekly, promotional and seasonal merchandise.
  • Execute the display and maintenance of off-shelf merchandise.
  • Reset departments following Planogram Guidelines (POGs).

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$18.90 - $27.90 (base hourly rate or full‑time salary; actual offer depends on experience, education, geography and other factors).

Benefits

We take pride in a comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of colleagues and their families. In addition to competitive wages, benefits include affordable medical plan options, a 401(k) plan (including matching contributions), an employee stock purchase plan, no‑cost wellness programs, counseling, financial coaching, paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/05/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.