Shift Quality Technician

Owens Corning Foundation; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading manufacturing firm located in Houston is seeking an Operation Quality Assurance Technician. This position is responsible for conducting quality tests on raw materials and finished goods, ensuring product compliance with quality standards. Candidates must have a high school diploma and ideally a technical degree. Skills in mechanical inclination, attention to detail, and effective communication are critical. The role requires ability to work in a manufacturing environment with rotating shifts and potential overtime.

Qualifications

• Must read, write, and speak English (bilingual is a plus).
• Ability to work in industrial manufacturing environments.
• Experience in production area of manufacturing facilities.

Responsibilities

• Perform raw material and product testing.
• Conduct safety observations and trainings.
• Maintain compliance with quality standards.

Skills

Mathematical calculations

Attention to detail

Communication skills

Mechanical inclination

Self-motivation

Education

High school diploma or equivalent

Two-year associate degree in a technical field

Tools

SAP

Excel

Word

PowerPoint

Visio

Job description

Summary

The Operation Quality Assurance Technician position is an hourly position that reports to the Production Front Line Leader (Primary) and the Tech Leader (Secondary). The employee is responsible for raw material, finished goods, and audit testing at the Houston Roofing Plant.

Principal Duties and Responsibilities

Plant and Environmental Safety

• Follow and enforce all safety rules, procedures, training, and initiatives
• Conduct monthly BBS observations and safety card. Perform corrective action as needed
• Maintain an injury‑free QA Department as well as the plant

TPM

• Participate in plant TPM initiatives – completing activities associated with TPM tasks (adheres to CILT standard, 5S)
• Utilize Focus Improvement tools to problem‑solve
• During downtime, use time effectively to bring equipment to optimal condition for zero losses

Quality

• Perform all product/Raw material testing
• Monitor and report unusual or suspect material issues; place on hold if needed
• Understand control and reaction procedures and aid operations personnel in resolving quality issues
• Perform pre‑work and lead monthly quality audits
• Lead at least one quality improvement initiative per year
• Review quality complaints with leadership and shift operators to resolve future issues
• Visit complaints and evaluate customer concerns; complete a trip report detailing issues
• Perform all shift raw material testing and daily product testing as required by Tech Leader
• Maintain 100 % compliance on all calibrations for testing equipment in labs and on the production line
• Assist and evaluate customer complaints both in‑house and out‑field
• Ensure all UL standards are met; handle meetings and testing done with UL inspectors as needed
• Do daily quality reporting and charts for meetings (scrubs, weights, tears, filler burns, shears, and others as directed by the Tech Leader)
• Do daily weight calibrations and adjust scanner as needed
• Do daily filler burns to ensure filler % compliance

Productivity

• Understand all aspects of a shingle or roll and how they are manufactured
• Maintain morale among employees on shift
• Visibly verify completion and submission of all operator paperwork
• Participate in and be a resource for TPM teams
• Train and certify all new/transferred employees on quality testing and defective shingles
• Participate in Lean initiatives/events
• Maintain and clean the printing system and labeling equipment
• Inspect and assist operations with calibration and maintenance of the blender
• Assist with weekly clean up
• Maintain 5S in all labs

Other

• Demonstrate the ability to effectively communicate
• Support the training and development of colleagues
• Demonstrate flexibility to changing priorities as business needs dictate
• Identify and participate proactively in learning opportunities and develop expertise
• Follow standard operating procedures and processes
• Make decisions and know the chain of command to get support
• Maintain regular attendance on site and rotate varying shifts
• All other duties as assigned or needed

Skills and Abilities

• Must be able to read, write, and speak English (bilingual a plus)
• Must have the ability to do mathematical calculations
• Must be able to work at a reasonably fast pace and be self‑motivated/directed
• Regular attendance, timeliness, and scheduling flexibility are required
• Possess thorough knowledge of the entire production department
• Mechanically inclined
• Understand and lead root cause analysis on process issues
• Be able to lead teams, meetings, and the shift
• High level of attention to detail

Computer and Software Competencies

• Must be able to work with a computer and have the ability to work in SAP, POP, Excel, Word, PowerPoint, AQ, and have some knowledge on how to use Visio
• Ability to learn SQL‑based databases, Allen Bradley PLC hardware and software
• Ability to learn site‑specific PC‑controlled equipment

Education and/Or Experience

• Minimum high school diploma or equivalent
• Two‑year associate degree in a technical field (Data Acquisition, engineering, process operations, etc.) or job experience in the production area of a continuous manufacturing facility

Essential Physical Requirements/Work Environment

A strong candidate should possess the ability to remain drug‑free and work in an industrial manufacturing environment under the following conditions:

• Exposure to dust, dirt, fumes, fiberglass
• Ability to work in wet environments (including head and feet)
• Industrial manufacturing environment with extreme temperature variation
• Exposure to sounds or noise levels that may be uncomfortable (hearing protection is provided)
• Ability to wear applicable PPE for up to 12 hours
• Ability to distinguish colors and shading
• Prolonged sitting, standing, or walking for 8–12 hour shifts
• Bending and twisting; repetitive movements
• Able to do repetitive hand, arm, leg movements for up to 12 hours
• Must be able to squat, bend at the waist and knees freely
• Be able to climb up to three floors or stairs, use full upper body movement for process; stand up to 12 hours with breaks
• Ability to work from heights
• Lift, push and pull 40 lbs repetitively
• Must be able to work flexible rotating shift schedules – mandatory overtime as required

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.