Process & Focus Improvement Lead

Owens Corning; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Owens Corning is hiring a Process & Focus Improvement Lead in Memphis, TN. This role is pivotal for maintaining quality standards and overseeing continuous improvement initiatives. The ideal candidate should possess a BA in Engineering, have a strong background in manufacturing, and demonstrate skills in data analysis and teamwork. You will support operational teams, lead TPM processes, and coordinate inspections. A challenging yet rewarding environment awaits, along with a commitment to safety and quality.

Qualifications

• Three or more years of manufacturing experience strongly preferred.
• Ability to learn responsibilities associated with the position.

Responsibilities

• Coordinate and maintain quality standards for products.
• Support TPM process and participate in safety programs.
• Conduct root cause analysis to resolve quality issues.
• Develop SPC charts for production measurements.

Skills

Building process capability

Root cause analysis

Data analysis

Team collaboration

Attention to detail

Education

BA degree in Engineering

Tools

Outlook

Excel

SAP

Job description

Process & Focus Improvement Lead Job Description

Department: Technical/Quality
Reports to: Technical Leader/Operations Leader
Supervises: N/A
FLSA Status: Non-exempt; Hourly

Purpose of the Job

The primary objective of this position is to provide internal and external support for all quality initiatives. This position is responsible for suggesting, establishing, and maintaining quality standards, testing and inspection, and the rejection of all sub‑standard products in a safe manner. This position coordinates any action involving customer claims for inferior or defective product, which has been installed or shipped.

Process Performance

• Support the TPM process through Daily Management and participating on AM area or Pillar Teams as required.
• Support plant maintenance and operations teams in system and equipment troubleshooting and in technology transfer.
• Perform root cause analysis in partnership with key stakeholders to address quality issues, implementing sustainable corrective actions for process shifts or upsets.
• Analyze product and process data to optimize performance. Identify and implement process improvements and best practices with the goals of enhanced safety, enhanced functionality, and improved efficiency.
• Identify and request capital funding for equipment, modifications, etc.
• Participate in the safety, quality, autonomous maintenance, TPM, 5's and housekeeping programs as established within the plant.
• Develop and maintain master samples for granuales and shingles for production lines.
• Serve as the main contact for the Customer Response Center. Record and maintain log of calls and validate claims on monthly report.
• Complete lab tests for warehouse audits, lab testing as directed by Granville, and raw material testing.
• Investigate roof claims, conduct inspections as needed to resolve claims, coordinate roof sampling and report findings.
• Communicate quality issues to plant personnel.
• Develop and coordinate LPA's.
• Assist with managing QM Pillar with Technical Leader.
• Maintain, calibrate and troubleshoot Quality equipment related to quality of product in production.
• Coordinate plant trials of new products, raw materials or product enhancements.
• Develop SPC charts to include lab and production measurements.
• Conduct training, annual lab certification and provide necessary feedback.
• Maintain lab inventories and order as needed to keep lab supplies stocked.
• Participate in customer visits and conduct contractor training.

Leads Continuous Improvement Activities

• Leverage standard work to minimize variation and waste.
• Lead Focused Improvement activities to improve process capability and efficiencies, reduce costs, and eliminate waste.
• Partner with relevant stakeholders to optimize process and drive continuous improvement initiatives.
• Participate in and lead Kaizen and 5S events in various work areas throughout the plant.

Job Requirements

Education and Experience

• BA degree in Engineering preferred.
• Three or more years of manufacturing experience strongly preferred.

Knowledge, Skills & Abilities

• Understand verbal and written instructions.
• Perform basic mathematical calculations.
• Operate necessary software to successfully perform job responsibilities.
• Log into and navigate Talent Center and accomplish required online training routinely.
• Think under pressure and make quick decisions to identify solutions.
• Work well in a team environment.
• Strong attention to detail.
• Must be able to learn the responsibilities of this position.

Essential Physical Requirements / Work Environment

• Wear required PPE equipment (safety glasses, bump cap, steel toe boots, ear protection, heat/cut resistant gloves, long sleeve shirt, and face mask).
• Able to shovel wet sand.
• Climb and descend stairs.
• Lift, push, and pull 50 lbs repeatedly.
• Perform repetitive hand, arm, and leg movements.

Computer and Software Competencies

• Must be able to operate a computer.
• Log into and navigate Owens Corning University (OCU) and accomplish required online training routinely.
• Proficiency in the following computer applications: Outlook, Work, Excel, and PowerPoint; Access data entry and SAP.

Additional Requirements

• Complete all annual safety and role‑specific training, as required by the nature of this position.
• Must pass all required assessments.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Nearest Major Market: Memphis