Shift Operations Manager: Cost, Inventory & Service

SmartRecruiters, Inc.; Danville (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a hands-on shift leader to oversee daily operations, ensuring policy compliance and excellent customer service. You will manage inventory, cash, and paperwork while guiding staff through scheduling and training. The role includes answering phones, taking orders, washing dishes, and maintaining a clean store environment.

Perfect image and neatly groomed appearance are mandatory, and you will be expected to follow all procedures 100% of the time during your shift.

Qualifications

• Excellent communication and customer service skills.
• Ability to operate all equipment and stock ingredients.
• Willingness to follow policy and maintain a neat appearance.

Responsibilities

• Lead shift operations and ensure policy compliance 100% of the time.
• Manage inventory, cash control, and cost controls during your shift.
• Provide great customer service and resolve issues promptly.
• Train and orient new staff and create schedules.
• Answer phones and take orders, and perform related duties.
• Maintain clean equipment and facility daily and complete paperwork.

Skills

Communication Skills

Operate all equipment

Stock Ingredients

Prepare Product

Job description

SmartRecruiters, Inc. is seeking a hands-on shift leader to oversee daily operations, ensuring policy compliance and excellent customer service. You will manage inventory, cash, and paperwork while guiding staff through scheduling and training. The role includes answering phones, taking orders, washing dishes, and maintaining a clean store environment.

Perfect image and neatly groomed appearance are mandatory, and you will be expected to follow all procedures 100% of the time during your shift.