Shift Operations Manager - 2nd Shift

Smithfield Foods; North East (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Smithfield Foods seeks a skilled warehouse leader to direct operations, optimize labor costs, and uphold safety and QA standards.

You will partner with service, deployment, and DC teams to meet customer expectations and sustain high performance in a fast-paced meat distribution environment.

Qualifications

• Bachelor's degree in Business Logistics or related field with 5+ years DC/shipping leadership.
• 2+ years in team management or project leadership.
• Hands-on warehouse experience, preferably meat/food distribution.
• Familiarity with refrigerated cargo and DC operations.
• Experience using SAP, WMS and MS Office.

Responsibilities

• Lead Warehouse Operations and guide management to safe, efficient performance.
• Manage staffing and payroll to control costs while maintaining service.
• Oversee safety, compliance, QA and food safety protocols.
• Inspect facilities and equipment; document SOPs and emergency procedures.
• Collaborate with Customer Service, Deployment, Transportation, and DC teams.
• Foster teamwork, fairness, and engagement; support events and community efforts.

Skills

Team management

Project leadership

Critical thinking

Written and verbal communication

Adaptability

Education

Bachelor's degree in Business Logistics

Tools

SAP

WMS

Microsoft Office

Job description

Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

THE VALUE YOU'LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

WHAT YOU'LL DO:

• Lead Warehouse Operations - Direct and inspire your management team to deliver safe, efficient, and high-performing warehouse operations. Delegate and oversee key operational functions, driving planning, execution, and continuous improvement initiatives.
• Optimize Resources & Costs - Manage labor expenses and monitor weekly payroll to keep costs in check without sacrificing performance. Review staffing levels to ensure the right team is in place to meet business demands.
• Champion Safety & Compliance - Execute robust safety and security programs to protect people and products. Oversee Safety Committee initiatives and host local, state, and federal inspections with confidence. Ensure strict adherence to quality assurance and food safety protocols at every step.
• Maintain Facilities & Equipment - Inspect warehouse conditions and equipment regularly, recommending repairs or replacements as needed. Develop and document standard and emergency operating procedures for receiving, storing, shipping, and salvaging products.
• Collaborate for Customer Success - Partner with Customer Service, Deployment, Transportation Operations, and DC Management to meet customer expectations and service levels. Review operational issues impacting costs and customer satisfaction, ensuring timely resolutions.
• Foster a Positive Workplace - Ensure fair, consistent treatment for all associates while building a culture of respect and teamwork. Support company-sponsored events and community involvement programs to strengthen engagement.
• Handle Special Requests & Reporting - Review business requests for special warehouse services and manage OS&D occurrences effectively. Generate insights by reviewing operational trends and providing actionable recommendations.

WHAT WE'RE SEEKING:

• Bachelor's degree from a regionally accredited four-year college or university in Business Logistics or related field and 5+ years of distribution center/plant shipping leadership experience; or equivalent combination of education and experience.
• 2+ years of demonstrated experience in team management/development or project leadership
• Hands-on related warehouse experience highly desired (Ideally in meat or food distribution).
• Knowledge of refrigerated carrier industry, shipments of perishable products and DC operations.
• Experience with SAP, WMS computer systems, and Microsoft Office (Word, Excel and PowerPoint).
• Strong critical thinking and problem solving skills.

OTHER SKILLS THAT MAKE YOU STAND OUT:

• High level of written and verbal communication skills, organizational planning, teamwork, analytical reasoning, and adaptability.
• Ability to work well with others in fast paced, dynamic environment.
• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

SUPERVISORY RESPONSIBILITIES:

• Provides leadershi