Shift Operations Lead: High-Value Card Inventory

HellaGoodAudio; Iowa; Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Vision benefits

Dental coverage

401(k)

Descripción de la vacante

Triumph is seeking a hands-on Operations Manager to lead a shift team of Operations Associates in a fast-growing graded trading card business. You will own the operational quality from receipt to shipment and serve as the primary contact for suppliers.

This role requires overseeing shift rhythms, tasks, and hands-on coaching to ensure high performance. You will delegate tasks, manage scheduling in Rippling, and safeguard the most valuable inventory while maintaining strict logs and

Formación

• 4+ years of shift lead, team lead, or supervisor experience in operations, warehouse, fulfillment, retail, or similar high-performance environment.
• Strong delegation and organizational skills. You can run a shift without losing track of who's doing what.
• Strong attention to detail, maintaining accuracy and consistency even under time pressure.
• Comfort working across multiple systems simultaneously (scheduling software, inventory tools).
• Trustworthy and reliable. You'll have exclusive access to our most valuable inventory.
• Strong written and verbal communication. Clear with associates, professional with vendors.
• Scrappy, resourceful, and a strong work ethic. You're willing to do whatever it takes and take pride in your work.
• Availability to work a full time 40-hour weekly schedule.
• Employment for this position may be contingent upon a background check. With your written authorization, we may obtain reports regarding your employment, education, and, where job-related, criminal history.

Responsabilidades

• Delegate clear, specific tasks to each associate at the start of every shift, based on their experience and training progress.
• Manage all associate scheduling in Rippling, including weekly schedules, time off, sick callouts, shift swaps, and vacation requests, with all changes reflected before the affected shift begins.
• Serve as the exclusive handler of our highest-value inventory, including safe access, inspection before and after handling, and full logging of every transaction.
• Track supply levels (sleeves, cases, shipping materials, cleaning supplies) and reorder proactively to prevent shortages from disrupting operations.
• Audit singles and slab inventory regularly, flag and document discrepancies immediately, and coordinate restocking as needed.
• Build and maintain supplier relationships. Negotiate pricing, confirm orders accurately, and resolve issues promptly.
• Train, coach, and develop associates by providing clear instructions, positive reinforcement, and constructive feedback regularly.
• Enforce workspace cleanliness and organization at all times, ensuring each shift leaves a clean handoff for the next team.

Conocimientos

Shift leadership

Delegation

Attention to detail

Multi-system operations

Trustworthiness

Communication (written & verbal)

Resourcefulness

Full-time availability

Background check readiness

Herramientas

Rippling HR system

Inventory tools

Descripción del empleo

Triumph is seeking a hands-on Operations Manager to lead a shift team of Operations Associates in a fast-growing graded trading card business. You will own the operational quality from receipt to shipment and serve as the primary contact for suppliers.

This role requires overseeing shift rhythms, tasks, and hands-on coaching to ensure high performance. You will delegate tasks, manage scheduling in Rippling, and safeguard the most valuable inventory while maintaining strict logs and