Senior Shift Manager — Inventory & Operations Lead

HellaGoodAudio; Iowa; On-site; USD 50,000 - 65,000; Full time

Job summary

Triumph is seeking a hands-on Operations Manager to lead a shift of Operations Associates at our fast-growing graded trading card business. You will own the inventory quality from receipt to shipment and coach the team on every task.

You will manage scheduling in Rippling, oversee high-value stock, build supplier relationships, and ensure clean handoffs between shifts while maintaining fast-paced accuracy.

Qualifications

• 4+ years of shift lead, team lead, or supervisor experience in operations, warehouse, fulfillment, retail, or similar high-performance environment.
• Strong delegation and organizational skills.
• Strong attention to detail under time pressure.
• Comfort working across multiple systems simultaneously (scheduling software, inventory tools).
• Trustworthy and reliable with access to valuable inventory.
• Strong written and verbal communication.

Responsibilities

• Delegate clear, specific tasks to associates at the start of every shift.
• Manage all associate scheduling in Rippling, including weekly schedules and time-off requests.
• Serve as the exclusive handler of our highest-value inventory with full logging of transactions.
• Track supply levels and reorder proactively to prevent shortages.
• Audit inventory and coordinate restocking as needed.
• Build and maintain supplier relationships and resolve issues promptly.
• Train, coach, and develop associates with constructive feedback.
• Enforce workspace cleanliness and smooth handoffs between shifts.

Skills

Shift lead experience

Delegation

Detail-oriented

Multi-system familiarity

Communication

Full-time availability

Background check clearance

Tools

Rippling

Inventory tools

Job description

Triumph is seeking a hands-on Operations Manager to lead a shift of Operations Associates at our fast-growing graded trading card business. You will own the inventory quality from receipt to shipment and coach the team on every task.

You will manage scheduling in Rippling, oversee high-value stock, build supplier relationships, and ensure clean handoffs between shifts while maintaining fast-paced accuracy.