Shift Managers

McDonald's; Phoenixville (Chester County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free meals

Family discounts 30%

Uniforms provided

Paid time off

Tuition assistance

HS diploma classes

English language classes

Career development

Flexible schedules

Competitive compensation

McPerks discounts

Job summary

McDonald’s is seeking a Shift Manager to lead stores, guide crew and fellow managers, and ensure customer satisfaction in a fast-paced setting.

The role emphasizes leadership, teamwork, and delivering quality food with safe, efficient operations. A manager must be 18 or older, with availability for flexible schedules and a strong customer focus.

Qualifications

• Experience leading shifts and teams in fast-paced environments.
• Strong customer service and communication skills.
• Ability to manage scheduling, training, and daily operations.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Oversee quality, service, and cleanliness to meet McDonald’s standards.
• Plan each shift, monitor performance, and set up the next shift.

Skills

Leadership

Customer service

Communication

Teamwork

Time management

Job description

McDonald’s restaurants are staffed by great people, and right now we’re looking for more of them! People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you! If you’re interested (and we sure hope you are), let’s get together. We are currently looking for people to join our team who have previous experience and may be qualified to be a shift manager.

Benefits

• Free Meals
• Family Discounted Meals- 30%
• Free Uniforms
• Paid Time Off for ALL
• Tuition Assistance Program- Free college programs available!
• High School Diploma Classes
• English Language Classes
• Career Development & Advancement Opportunity
• Flexible Schedules
• Competitive Compensation
• McPerk’s- i.e. discounts on vehicle’s, movie tickets, phone bill, and so much more!

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants. Pay based on experience.