Shift Manager - Wisconsin Rapids

McDonald's; Wisconsin Rapids (WI); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Earn a $100 gift card for referring friends

Free meals each day worked

Meal discounts

Free uniforms

Vacation eligibility

401K eligibility

Cost-Deferred insurance program

Job summary

A leading restaurant chain in Wisconsin Rapids seeks a Shift Manager to lead shifts, ensure food safety, and provide exceptional customer service. The ideal candidate will possess strong leadership and communication skills, previous restaurant experience is preferred, and you must be at least 18 years old. This full-time position offers a competitive starting wage of up to $17.50 per hour.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• 18 years or older to be a manager.

Responsibilities

• Lead shifts, ensuring fast, accurate, and friendly experience for customers.
• Manage crew and monitor performance during shifts.
• Communicate effectively with the next Shift Manager.

Skills

Leadership

Customer service

Communication

Problem-solving

Job description

1 week ago – Be among the first 25 applicants

Benefits

• Earn a $100 gift card for referring friends and family
• Free meal each day you work
• Meal discounts when not working
• Free uniforms
• Vacation eligibility (full-time)
• 401K eligibility (full-time)
• Cost-Deferred insurance program (full-time)
• Bi-Annual performance reviews and raises

Starting up to $17.50 per hour

Operational Overview

This role is vital to the operations within the restaurant because you’ll:

• ✓ Lead the experience: Handle and oversee crew schedules
• ✓ Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• ✓ Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• ✓ Take action first: Take measures around safety, security, inventory, and profitability
• ✓ Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• ✓ Be results oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience each visit. A Shift Manager provides leadership to crew and other managers during a shift, ensuring great Quality, Service and Cleanliness for customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers may also be responsible for meeting target during their shifts and for helping their assigned Departments meet their goals.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness

• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy a fast‑paced environment. You must be 18 years or older to be a manager in our organization.

EEO Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries: Restaurants

Location

Wisconsin Rapids, WI