Shift Manager - Taco Bell

Taco Bell; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the food service sector, Taco Bell, is seeking a Shift Manager to support the Restaurant General Manager. This role focuses on leading teams, ensuring high food quality, and maintaining a positive atmosphere for both employees and customers. Candidates should possess strong problem-solving skills and a commitment to customer satisfaction.

Qualifications

• Experience in a fast-paced environment.
• Ability to lead and manage a team effectively.
• Strong communication skills.

Responsibilities

• Support the Restaurant General Manager in daily operations.
• Ensure food quality and customer satisfaction.
• Manage team member duties and ensure a safe working environment.

Skills

Problem Solving

Team Leadership

Customer Service

Job description

Shift Manager

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.