Shift Manager - S12079

TICE Florida Chicken Holdings LLC; MetroWest (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Growth opportunities

Discounted meals

Comprehensive training

Brand uniform

Job summary

Popeyes Louisiana Kitchen, proudly operated by TICE, is seeking a Shift Manager to lead by example in a fast-paced environment and ensure a welcoming, efficient guest experience. You will oversee daily operations, guide team members, and uphold food safety and quality standards while maintaining the Popeyes brand experience.

Join us to develop leadership skills, drive guest satisfaction, and contribute to a culture of teamwork and continuous improvement within our expanding Popeyes family.

Qualifications

• Previous experience in a restaurant or customer service environment.
• Strong leadership and team guidance abilities.
• Willingness to learn and adapt in a fast-paced setting.
• A proactive mindset and commitment to continuous improvement.

Responsibilities

• Assisting with managing day-to-day operations and team performance.
• Overseeing restaurant operations during shifts.
• Supervising and supporting team members.
• Ensuring food quality, safety, and cleanliness standards.
• Handling customer inquiries and concerns with professionalism.

Skills

Leadership

Customer service

Multitasking

Restaurant experience

Job description

What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE?

As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful.

What will my day‑to‑day look like?

Assisting with managing day-to-day operations and team performance

• Overseeing restaurant operations during your shifts
• Supervising and supporting team members
• Ensuring food quality, safety, and cleanliness standards are met
• Handling customer inquiries and concerns with professionalism
• Contributing to maintaining the Popeyes brand experience

What shall I bring?

• Welcoming Cajun hospitality and a desire to serve
• Leadership skills and the ability to guide and inspire your team
• Strong organizational and multitasking abilities
• Previous experience in a restaurant or customer service environment
• A proactive mindset and a dedication to continuous improvement

How will I grow?

• Share our culture of Teamwork, Integrity, and Commitment to Excellence.
• Develop advanced leadership and management skills, overseeing restaurant operations.
• Enhance problem‑solving abilities as you address challenges that arise during shifts.
• Acquire team management skills by coordinating and supporting team members.
• Learn effective communication techniques to ensure smooth operations and exceptional guest service.
• WOW our guests by handling customer feedback and maintaining high food quality standards.

What's on offer?

• Flexible scheduling to balance work and personal life
• Opportunities for professional growth within our expanding team
• Discounted meals during your shifts
• Comprehensive training to equip you for success
• Represent our TICE brand with pride in our uniform

At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.