Shift Manager - S11612

TICE Florida Chicken Holdings LLC; Kissimmee (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Meal benefits

Training

Uniform

Job summary

Popeyes Louisiana Kitchen, proudly operated by TICE, is seeking a Shift Manager to lead daily operations in a fast-paced setting. You will oversee shifts, supervise team members, ensure quality and safety standards, and address guest inquiries with professionalism.

This role emphasizes leadership, customer service, and continuous improvement, with opportunities for growth within the expanding Popeyes team. Flexible scheduling and comprehensive training are offered to support success.

Qualifications

• Leadership skills to guide and inspire the team.
• Customer service mindset to ensure guest satisfaction.
• Understanding of food safety and cleanliness standards.
• Strong organizational and multitasking abilities.
• Experience in a restaurant or customer service environment.

Responsibilities

• Oversee restaurant operations during shifts.
• Supervise and support team members.
• Ensure food quality, safety and cleanliness standards are met.
• Handle customer inquiries and concerns professionally.
• Contribute to maintaining Popeyes brand experience.

Skills

Leadership

Customer service

Food safety

Organizational skills

Team motivation

Job description

What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE?

As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful.

What will my day‑to‑day look like?

Assisting with managing day-to-day operations and team performance

• Overseeing restaurant operations during your shifts
• Supervising and supporting team members
• Ensuring food quality, safety, and cleanliness standards are met
• Handling customer inquiries and concerns with professionalism
• Contributing to maintaining the Popeyes brand experience

What shall I bring?

• Welcoming Cajun hospitality and a desire to serve
• Leadership skills and the ability to guide and inspire your team
• Strong organizational and multitasking abilities
• Previous experience in a restaurant or customer service environment
• A proactive mindset and a dedication to continuous improvement

How will I grow?

• Share our culture of Teamwork, Integrity, and Commitment to Excellence.
• Develop advanced leadership and management skills, overseeing restaurant operations.
• Enhance problem‑solving abilities as you address challenges that arise during shifts.
• Acquire team management skills by coordinating and supporting team members.
• Learn effective communication techniques to ensure smooth operations and exceptional guest service.
• WOW our guests by handling customer feedback and maintaining high food quality standards.

What's on offer?

• Flexible scheduling to balance work and personal life
• Opportunities for professional growth within our expanding team
• Discounted meals during your shifts
• Comprehensive training to equip you for success
• Represent our TICE brand with pride in our uniform

At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.