Shift Manager - S12052

TICE Florida Chicken Holdings LLC; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible scheduling

Opportunities for professional growth

Discounted meals during your shifts

Comprehensive training

Represent our Popeyes brand with pride

Job summary

Popeyes Louisiana Kitchen, proudly operated by TICE, is seeking a Shift Manager in Orlando to lead by example in our fast-paced restaurant and ensure a welcoming, fun, efficient and successful operation. As a Shift Manager, you will oversee day-to-day operations, supervise and support team members, uphold food quality, safety and cleanliness standards, and address guest inquiries with professionalism.

Join our team to grow leadership skills, receive comprehensive training, and represent the

Qualifications

• Experience in restaurant or customer service environment.
• Ability to lead and inspire a team.
• Strong multitasking and organizational abilities.

Responsibilities

• Overseeing restaurant operations during shifts.
• Supervising and supporting team members.
• Ensuring food quality, safety, and cleanliness standards are met.
• Handling customer inquiries and concerns with professionalism.
• Contributing to maintaining the Popeyes brand experience.

Skills

Leadership

Team motivation

Org skills

Customer service

Proactive mindset

Food safety

Communication

Job description

What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE?

As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful.

What will my day‑to‑day look like?

Assisting with managing day-to-day operations and team performance

• Overseeing restaurant operations during your shifts
• Supervising and supporting team members
• Ensuring food quality, safety, and cleanliness standards are met
• Handling customer inquiries and concerns with professionalism
• Contributing to maintaining the Popeyes brand experience

What shall I bring?

• Welcoming Cajun hospitality and a desire to serve
• Leadership skills and the ability to guide and inspire your team
• Strong organizational and multitasking abilities
• Previous experience in a restaurant or customer service environment
• A proactive mindset and a dedication to continuous improvement

How will I grow?

• Share our culture of Teamwork, Integrity, and Commitment to Excellence.
• Develop advanced leadership and management skills, overseeing restaurant operations.
• Enhance problem‑solving abilities as you address challenges that arise during shifts.
• Acquire team management skills by coordinating and supporting team members.
• Learn effective communication techniques to ensure smooth operations and exceptional guest service.
• WOW our guests by handling customer feedback and maintaining high food quality standards.

What's on offer?

• Flexible scheduling to balance work and personal life
• Opportunities for professional growth within our expanding team
• Discounted meals during your shifts
• Comprehensive training to equip you for success
• Represent our TICE brand with pride in our uniform

At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.