Shift Manager PA

McDonald's; Reading (Berks County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Short- and long-term disability insurance

Matching gifts program

Job summary

An independent franchisee restaurant is seeking a Shift Manager in Reading, PA. This role involves leading daily shifts, ensuring excellent customer service and operational standards. Candidates should have previous leadership experience, a positive attitude, and a flexible schedule. This is a full-time position with various employee benefits, including medical coverage and paid time off.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• Must be 18 years or older to manage in corporate-owned restaurants.

Responsibilities

• Lead shifts ensuring fast, accurate, and friendly customer experience.
• Provide leadership to crew and managers during shifts.
• Monitor performance and ensure safety, service, and cleanliness.

Skills

Leadership

Customer Service

Communication

Team Collaboration

Job description

Join to apply for the Shift Manager PA role at McDonald’s

Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns the license to use McDonald’s logos and food products, but is a separate company and a separate employer from McDonald’s USA. If hired for this position, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your application and has no involvement in any employment decisions regarding you.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure high quality, service, and cleanliness for customers. Shift Managers plan for each shift, monitor performance, take action to meet McDonald’s standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to help prepare them to run a great shift. Shift Managers may also be responsible for meeting targets and helping their assigned departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We seek positive team players with a flexible schedule who enjoy working in a fast‑paced McDonald’s environment. Candidates must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

• 15-25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high‑school degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. The independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Administrative
• Restaurants