Shift Manager - Overnight

McDonald's; Ames (IA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

401K

Education through Archways to Opportu​

Medical, dental and vision coverage

Pre-tax flexible spending accounts

Short- and Long-Term Disability, life

Paid Leaves of Absence

Service awards

Employee Resource Connection

Descripción de la vacante

McDonald’s Ames is seeking a Shift Manager to lead a fast-paced team and ensure an excellent customer experience. You will oversee crew and other managers, plan each shift, monitor performance, and uphold McDonald’s standards for quality, service and cleanliness.

Ideal candidates have prior leadership experience in hospitality or retail and a flexible schedule. You must be 18 or older to manage in our corporate-owned restaurants, with strong teamwork and communication skills central to success.

Formación

• Leadership experience preferred, ideally in restaurant, retail or hospitality.
• Ability to lead and motivate crew and other managers during shifts.
• Strong focus on quality, service and cleanliness.

Responsabilidades

• Lead shifts to ensure fast, accurate and friendly customer experience.
• Plan and monitor shift performance and safety.
• Meet targets for shifts and departments.
• Communicate with next Shift Manager for continuity.
• Manage scheduling and training tasks.

Conocimientos

Leadership

Customer service

Planning

Inventory management

Food safety

Team management

Descripción del empleo

Shift Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Along with competitive pay, a Shift Manager is eligible for incredible benefits including:

• PTO
• 401K
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. For more information visit www.jdmcds.com

Requsition ID: PDX_MC_136F6598-9557-4E55-97E9-3FD67A974379_124188

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.