Shift Manager: Operations & Team Leadership

Wendy's; Clio (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's in Clio, Alabama is seeking a Shift Manager to help oversee daily operations, ensuring quick service, quality and safety. You will train crew members, supervise shifts, manage cash procedures, and collaborate with the management team to meet customer service standards.

Join a team focused on Delight Every Customer with professional conduct and efficiency. This role emphasizes teamwork, training, and strong service standards to support peak business periods.

Qualifications

• Leadership and team supervision abilities.
• Experience training crew and managers.
• Accurate cash handling and register procedures.
• Strong customer service oriented mindset.
• Good communication with staff and management.

Responsibilities

• Oversee daily shift operations to ensure smooth service and efficiency.
• Train, monitor and reinforce food safety procedures for crew members.
• Act as cash manager including opening and cash verification at close.
• Conduct shift walk-throughs to ensure readiness to open, close, or rush periods.
• Coordinate with management to train, develop, and communicate with crew and shift leaders through meetings and huddles.
• Supervise tasks to ensure compliance with policies and maximize customer delight.

Skills

Leadership

Training

Cash handling

Customer service

Communication

Job description

Wendy's in Clio, Alabama is seeking a Shift Manager to help oversee daily operations, ensuring quick service, quality and safety. You will train crew members, supervise shifts, manage cash procedures, and collaborate with the management team to meet customer service standards.

Join a team focused on Delight Every Customer with professional conduct and efficiency. This role emphasizes teamwork, training, and strong service standards to support peak business periods.