Shift Manager Operations

Cleveland-Cliffs; Cleveland (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay with variable comp

Health insurance

Retirement plan

Paid time off

Job summary

Cleveland-Cliffs Inc. is seeking a Shift Manager Operations at its Cleveland, OH plant to lead safety, quality and production. The role coordinates daily activities for hourly employees and interfaces with maintenance and leadership to ensure reliable operations in a 24/7 environment.

Responsibilities include audits, directing staff on safety rules, and driving improvements in productivity, quality, and safety while maintaining a positive, accountable work culture.

Qualifications

• High School Diploma or equivalent.
• Associate or Bachelor’s degree preferred.
• Proficient in MS Word, Excel, PowerPoint; exposure to databases.

Responsibilities

• Coordinate safety, quality audits and ensure compliance.
• Provide clear direction and accountability on safety rules and procedures.
• Lead hourly personnel and oversee production operations in a 24/7 environment.
• Schedule, supervise, and coach hourly operators and maintenance staff.
• Train and develop employees, fostering safety, teamwork and production excellence.
• Collaborate with maintenance, planners and schedulers on maintenance activities.
• Make timely decisions in a fast-paced setting and escalate issues as needed.
• Identify opportunities to improve reliability, quality, safety and productivity.

Skills

Leadership

Team supervision

Safety awareness

MS Office

Education

High School Diploma

Associate/Bachelor degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Job description

Location: Cleveland, OH

Cleveland-Cliffs Steel LLC has immediate openings for Shift Manager Operations positions at our Cleveland, OH plant. This front-line leadership role is responsible for coordinating safety and quality activities, leading hourly employees, and overseeing production operations to ensure safe, efficient, and reliable performance.

The Shift Manager serves as a key link between hourly personnel, maintenance, and leadership to ensure safe, efficient, and reliable operations in a 24/7 manufacturing environment.

Summary of Responsibilities:

• Ensure compliance with all safety, environmental, and quality standards; conduct safety, quality, and environmental audits in a timely manner.
• Provide clear direction to employees and maintain accountability for adherence to safety rules, environmental requirements, and job procedures.
• Monitor operating conditions and work with production and maintenance teams to address operational issues and drive safe, efficient performance.
• Schedule, supervise, and lead hourly operating and maintenance personnel, working directly with employees on the shop floor and from the Shift Manager’s office.
• Train, coach, and develop employees while fostering a fair and respectful work environment focused on safety, teamwork, and production excellence.
• Collaborate with maintenance teams, planners, and schedulers to prioritize corrective and preventive maintenance activities.
• Make timely decisions in a fast-paced manufacturing environment and elevate issues when appropriate.
• Identify opportunities for improvement and support initiatives that enhance reliability, quality, safety, and productivity.
• Coordinate with employees, contractors, and other departments to support production and maintenance activities.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma, GED, or equivalent from an accredited school.
• Minimum of 2 years of experience in a manufacturing, industrial, military, or other relevant operations environment.
• Ability and willingness to work rotating shifts, including weekends and holidays, within a 24/7 operating environment; extended hours as needed.
• Ability to work in a hot, dusty industrial environment and perform physical requirements including climbing stairs and ladders, walking on uneven surfaces, and working outdoors in all weather conditions.
• Proficient computer skills, including Microsoft Word, Excel, PowerPoint, and exposure to databases.
• Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• Associate’s or Bachelor’s degree from an accredited institution.
• Three or more years of leadership experience in a unionized heavy industrial or military environment, with responsibility for workforce accountability, performance management, and operational communication.
• Prior steel mill experience strongly preferred.

Relocation assistance is not provided for this position.

The salary range for this role is $70,000 to $110,000. An employee’s pay within the salary range will be based on numerous factors, including, but not limited to, relevant education, qualifications, experience, skills, geographic location, and business or organizational needs.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail [e-mail] call 1-[phone] and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.