Shift Manager: Leadership & Guest Experience

McDonald's; Walcott (IA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay from $16.00 to $20.42 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant chain in Walcott, Iowa is seeking a Shift Manager responsible for overseeing crew schedules, ensuring food safety, and enhancing customer service. Candidates should possess strong leadership skills, be results-oriented, and have a passion for service. Competitive pay ranges from $55,000 to $65,000 annually, with benefits that include employee discounts and educational assistance.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Ability to communicate effectively and anticipate customer needs.
• Strong decision-making skills in a fast-paced environment.

Responsibilities

• Lead and oversee crew schedules to ensure smooth operations.
• Inspire and empower crew to provide outstanding guest experiences.
• Supervise food safety and cleanliness to meet company standards.
• Monitor safety, security, inventory, and profitability measures.
• Facilitate training and education for continual team learning.
• Drive high performance expectations within the team.

Skills

Customer service focus

Effective communication

Problem-solving in fast-paced settings

Job description

A leading fast-food restaurant chain in Walcott, Iowa is seeking a Shift Manager responsible for overseeing crew schedules, ensuring food safety, and enhancing customer service. Candidates should possess strong leadership skills, be results-oriented, and have a passion for service. Competitive pay ranges from $55,000 to $65,000 annually, with benefits that include employee discounts and educational assistance.