Shift Manager: Lead Teams, Deliver Exceptional Service

Arby's, Inc.; Excelsior Springs (MO); Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Résumé du poste

A leading food service company in Excelsior Springs is seeking a dedicated Shift Manager to oversee operational tasks and ensure exceptional customer experiences. Candidates should have at least 2 years of supervisory experience in the Food/Hospitality industry and possess strong leadership, communication, and organizational skills. This role offers a competitive benefits package and the opportunity to work in a dynamic environment.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsabilités

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Connaissances

Leadership

Customer Service

Communication

Organizational Skills

Time Management

Description du poste

A leading food service company in Excelsior Springs is seeking a dedicated Shift Manager to oversee operational tasks and ensure exceptional customer experiences. Candidates should have at least 2 years of supervisory experience in the Food/Hospitality industry and possess strong leadership, communication, and organizational skills. This role offers a competitive benefits package and the opportunity to work in a dynamic environment.