Shift Manager: Lead Team & Elevate Guest Experience

Ontario Ranch And Hamner-Ontario, Ca McDonald's; Ontario (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement

Employee discounts

Free meals at work

Medical and dental insurance

More benefits

Job summary

Ontario Ranch And Hamner-Ontario, Ca McDonald’s is hiring a Shift Manager. This role offers flexible scheduling and leadership opportunities to oversee crew and guest experience.

You’ll lead schedules, coach teams, ensure food safety and cleanliness, and drive performance. McDonald’s provides training, advancement paths, and benefits, with full-time on-site work in a fast-paced restaurant.

Join a diverse, equal-opportunity team and help deliver a great guest experience every shift.

Qualifications

• Passion for helping and serving others
• Strong guest service and support focus
• Ability to communicate effectively and anticipate guest needs
• Provide solutions and make decisions quickly
• Certified through McDonald’s Leadership Transitions Class

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Guest service

Communication

Leadership

Teamwork

Decision making

Education

Leadership Transitions Class

Job description

Ontario Ranch And Hamner-Ontario, Ca McDonald’s is hiring a Shift Manager. This role offers flexible scheduling and leadership opportunities to oversee crew and guest experience.

You’ll lead schedules, coach teams, ensure food safety and cleanliness, and drive performance. McDonald’s provides training, advancement paths, and benefits, with full-time on-site work in a fast-paced restaurant.

Join a diverse, equal-opportunity team and help deliver a great guest experience every shift.