Shift Manager: Lead Team, Elevate Customer Moments

Starbucks Corp.; Hopkinton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a Shift Manager to lead a store team, deliver outstanding customer service, and manage daily operations. You will mentor partners, coordinate schedules, and uphold brand standards in a fast-paced retail environment. This role offers growth opportunities, extensive benefits, and a supportive team culture.

You will work to maintain store efficiency, handle guest issues with care, and contribute to a welcoming experience for every visitor and partner across shifts.

Qualifications

• 1 year retail/customer service mgmt experience, or 4+ years US military service
• 1 year supervising others
• Strong organizational, interpersonal and problem-solving skills

Responsibilities

• Lead a team and deliver excellent customer service
• Run a multi-million dollar business and manage shifts
• Provide hands-on mentorship, training and growth opportunities
• Create a welcoming space for the community

Skills

Retail management

Team leadership

Customer service

Sales mindset

Organizational skills

Problem solving

Job description

Starbucks Corp. is seeking a Shift Manager to lead a store team, deliver outstanding customer service, and manage daily operations. You will mentor partners, coordinate schedules, and uphold brand standards in a fast-paced retail environment. This role offers growth opportunities, extensive benefits, and a supportive team culture.

You will work to maintain store efficiency, handle guest issues with care, and contribute to a welcoming experience for every visitor and partner across shifts.