Shift Manager — Lead Team, Deliver Exceptional Service

Arby's; Boise (ID); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

Flynn Arby’s, Boise, Idaho, is seeking a Shift Manager to lead daily restaurant operations and deliver exceptional customer experiences. You will oversee food preparation, service quality, and cleanliness while training staff and enforcing policies.

The role requires 2+ years in a supervisory capacity within foodservice, strong communication, and the ability to thrive under pressure. Evening, weekend, and holiday availability is required. Full-time employment with growth opportunities is offered.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Customer service leadership

Communication skills

Time management

Team leadership

Job description

Flynn Arby’s, Boise, Idaho, is seeking a Shift Manager to lead daily restaurant operations and deliver exceptional customer experiences. You will oversee food preparation, service quality, and cleanliness while training staff and enforcing policies.

The role requires 2+ years in a supervisory capacity within foodservice, strong communication, and the ability to thrive under pressure. Evening, weekend, and holiday availability is required. Full-time employment with growth opportunities is offered.