Shift Manager: Lead Service & Team Success

Mikkis-Cafe-Pearland; Pearland (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

MIKKIS CAFE PEARLAND in Pearland, TX is seeking a dedicated Shift Manager to lead the team and ensure smooth café operations. The role emphasizes supervising staff, managing schedules, and maintaining service quality in a fast-paced environment.

The ideal candidate has at least 1 year of leadership experience in a restaurant setting, strong communication and organizational skills, and a proactive, solution-oriented mindset.

Qualifications

• 1+ year of experience in restaurant leadership or supervisory role.
• Strong communication and organizational skills.
• Proactive and solution-oriented mindset.
• Ability to lead by example and motivate a team.
• Commitment to providing outstanding customer experiences.

Responsibilities

• Supervise and support team members during shifts to deliver exceptional customer service.
• Oversee daily operations, including opening and closing duties.
• Manage schedules, delegate tasks, and ensure workstations run efficiently.
• Maintain a clean, organized, and safe work environment.
• Handle customer inquiries and resolve issues professionally.
• Assist with inventory management and ensuring supplies are stocked.

Skills

Team leadership

Communication

Organizational skills

Problem solving

Job description

MIKKIS CAFE PEARLAND in Pearland, TX is seeking a dedicated Shift Manager to lead the team and ensure smooth café operations. The role emphasizes supervising staff, managing schedules, and maintaining service quality in a fast-paced environment.

The ideal candidate has at least 1 year of leadership experience in a restaurant setting, strong communication and organizational skills, and a proactive, solution-oriented mindset.