Shift Manager: Lead Service & Ops with PTO & Education Benefits

McDonald's; Key West (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid time off

Archways to Opportunity

Medical, dental and vision coverage

Short‑ and Long‑Term Disability

401(k) Program

Job summary

McDonald’s is seeking a Shift Manager to lead weekly shifts, directing crew and fellow managers to ensure fast, friendly service and high-quality products. You will plan each shift, monitor performance, and uphold safety, security, and profitability while guiding adjacent departments toward their goals.

The role emphasizes meeting targets during shifts and maintaining exceptional customer service, food safety, and operational standards in a fast-paced restaurant environment.

Responsibilities

• Lead shifts by directing crew and other managers.
• Ensure fast, accurate, and friendly service to customers.
• Plan each shift, monitor performance, and communicate with the next Shift Manager.
• Maintain McDonald’s standards for quality, safety, security, and profitability.
• Assist departments to meet their targets during shifts.

Job description

McDonald’s is seeking a Shift Manager to lead weekly shifts, directing crew and fellow managers to ensure fast, friendly service and high-quality products. You will plan each shift, monitor performance, and uphold safety, security, and profitability while guiding adjacent departments toward their goals.

The role emphasizes meeting targets during shifts and maintaining exceptional customer service, food safety, and operational standards in a fast-paced restaurant environment.