Shift Manager: Lead Retail Team to Delight Customers

Beauty Brands; Independence (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Great salary + bonus opportunity

Paid vacation

Medical, dental, vision

401K and more

Career advancement opportunities

Ongoing industry training

Discounts on products and services

Job summary

Beauty Brands is seeking a Shift Manager to lead daytime operations at our Independence, MO location. The role emphasizes servant leadership, developing a team, and delivering an exceptional customer experience.

You will supervise staff on shift, train associates, and ensure adherence to policies. The ideal candidate has retail leadership experience and a commitment to growing talent while driving store performance and customer satisfaction.

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies.
• Proven leadership skills.
• Proficient with computer, including e-mail.
• One or more years experience in retail preferred.

Responsibilities

• Supervise Operations during your shift.
• Work with staff during your shift to train and develop associates to their level.
• Follow company policies.
• Meet attendance, punctuality, and required work guidelines.
• Take an active role in daily business driving, with consistent presence on the retail & salon floors.
• Complete and submit all required operating reports, forms, and projects on time and with accuracy.
• Assist in attracting, developing, and retaining talent to achieve goals related to staffing.
• Support the General Manager in achieving weekly, monthly, and annual revenue budgets related to salon & spa and retail.
• Work with all team members to deliver an exceptional customer experience.

Skills

Customer service

Communication

Interpersonal skills

Punctuality

Attendance

Teamwork

Leadership

Computer literacy

Email

Retail experience

Tools

Email

Job description

Beauty Brands is seeking a Shift Manager to lead daytime operations at our Independence, MO location. The role emphasizes servant leadership, developing a team, and delivering an exceptional customer experience.

You will supervise staff on shift, train associates, and ensure adherence to policies. The ideal candidate has retail leadership experience and a commitment to growing talent while driving store performance and customer satisfaction.