Beauty Client Experience Specialist

Beauty Brands; Independence (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

Beauty Brands in Independence, MO is hiring a Client Service Specialist who loves beauty products and helping customers. You will create a GLAMOUR Experience, greet shoppers, promote Take Ten, resolve concerns, and support inventory, marketing plans, and visual merchandising with your team.

Join a family-owned retailer that values people, training, and friendly service. You will work in a fast-paced store, learn company standards, and contribute to daily operations and guest satisfaction.

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies.

Responsibilities

• Create a GLAMOUR Experience for every customer.
• Welcome all customers entering the store with the appropriate Beauty Brands greeting.
• Promote the Take Ten program with every customer.
• Ensure resolution of customer concerns to the satisfaction of the customer and Beauty Brands.
• Follow company policies.
• Meet attendance, punctuality, and required work guidelines.
• Perform store operations procedures with accuracy.
• Complete all required projects (as assigned by management) on time and with accuracy.
• Support an accurate inventory process.
• Assist in the proper execution of marketing plans, promotional programs, and visual merchandising standards.
• Answer the phone with the Beauty Brands greeting by the third ring.
• Utilize the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience, enhance suggestive selling, and increase add-on sales goals (set by manager) using "just one more" program.
• Attend a required number of Education classes (as directed by manager).
• Ensure that store safety and security measures are being followed.
• Attend scheduled store meetings.
• Follow the client experience guidelines, as it applies to the position.

Skills

Customer service

Communication

Interpersonal skills

Punctuality

Attendance

Teamwork

Policy compliance

Job description

Beauty Brands in Independence, MO is hiring a Client Service Specialist who loves beauty products and helping customers. You will create a GLAMOUR Experience, greet shoppers, promote Take Ten, resolve concerns, and support inventory, marketing plans, and visual merchandising with your team.

Join a family-owned retailer that values people, training, and friendly service. You will work in a fast-paced store, learn company standards, and contribute to daily operations and guest satisfaction.