Shift Manager - Lead Guest Service & Profit Sharing

Kwik Trip, Inc.; United States; On-site; USD 22,000 - 31,000; Full time

Job summary

Kwik Trip, Inc. is seeking a Shift Manager to lead daily operations and deliver exceptional customer service. You will train coworkers, delegate tasks, and resolve transactions and customer concerns to ensure smooth store performance.

The role emphasizes maintaining a clean, welcoming store, driving sales goals, and supporting merchandising efforts while upholding Kwik Trip’s family-owned culture and community focus.

Qualifications

• 6 months retail experience including customer service and money handling.
• Ability to lift up to 50lbs and stand for 8–10 hours per day.

Responsibilities

• Delegate tasks to coworkers and train new staff.
• Resolve customer complaints and troubleshoot register issues.
• Set an example for excellent customer service and daily goal attainment.
• Assist with merchandising and store presentation.

Skills

Great people skills

Fast-paced environment

Problem solving

Help others

Maintain clean store

Retail experience 6 months

Job description

Kwik Trip, Inc. is seeking a Shift Manager to lead daily operations and deliver exceptional customer service. You will train coworkers, delegate tasks, and resolve transactions and customer concerns to ensure smooth store performance.

The role emphasizes maintaining a clean, welcoming store, driving sales goals, and supporting merchandising efforts while upholding Kwik Trip’s family-owned culture and community focus.