Guest Service Leader #463

Kwik Trip, Inc.; United States; Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

Kwik Trip, Inc. is seeking a Shift Manager to lead daily operations and deliver exceptional customer service. You will train coworkers, delegate tasks, and resolve transactions and customer concerns to ensure smooth store performance.

The role emphasizes maintaining a clean, welcoming store, driving sales goals, and supporting merchandising efforts while upholding Kwik Trip’s family-owned culture and community focus.

Qualifications

• 6 months retail experience including customer service and money handling.
• Ability to lift up to 50lbs and stand for 8–10 hours per day.

Responsabilités

• Delegate tasks to coworkers and train new staff.
• Resolve customer complaints and troubleshoot register issues.
• Set an example for excellent customer service and daily goal attainment.
• Assist with merchandising and store presentation.

Connaissances

Great people skills

Fast-paced environment

Problem solving

Help others

Maintain clean store

Retail experience 6 months

Description du poste

Location: Kwik Trip 463
Full Pay Range: $15.90to$22.26
Shift: Variable

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

Shift Manager

Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Shift Managers delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis

Requirements

• Great people skills
• Enjoy a fast paced work environment
• Ability to problem solve challenges and shift priorities quickly
• Desire to help others
• Maintain a clean and inviting store
• 6 months retail experience including customer service and money handling
• Ability to get others motivated to complete tasks and meet goals
• Lift up to 50lbs, walk/stand up to 8-10 hours per day

Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people’s lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Shift Managers throughout the company have developed the skills to take on new challenges and leadership roles within the company.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
Learn more about.... (https://jobs.kwiktrip.com/us/en/about-us)