Shift Manager - Lead Guest Experience & Team Training

Subway Group; Willoughby (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

Opportunity to earn University course-

Hands on career experience in a餐

Job summary

Subway Group in Willoughby, OH is seeking a Shift Manager to focus on guest experience, food quality, cleanliness, inventory, scheduling, and teamwork. This role involves cascading training to Sandwich Artists, supervising staff, maintaining inventory standards, and keeping equipment in good working order.

Full-time and part-time day/evening/weekend shifts are available at various locations; compensation is to be discussed.

Qualifications

• Minimum one year restaurant experience.
• Strong communication and organizational abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead shift operations prioritizing guest experience and food quality.
• Train and supervise Sandwich Artists on current duties.
• Schedule staff and manage inventory controls.
• Ensure equipment is in working order and complete required paperwork.
• Collaborate as a team player across shifts.

Skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

POS system

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Compensation: To be discussed