Shift Manager — Lead Fast-Paced Team to Excellence

McDonald's; East Aurora (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Archways education

Medical insurance

Disability insurance

Retirement benefits

Job summary

McDonald’s is hiring a Shift Manager to lead shifts, supervise crew, and ensure top service standards in a fast-paced restaurant setting. You’ll oversee food safety, quality, and daily operations while coordinating with other managers to meet goals.

Ideal candidates have prior leadership experience in hospitality or retail, a flexible schedule, and a positive, team-oriented attitude. This position requires 18+ years and offers comprehensive benefits.

Qualifications

• Leadership and people management experience.
• Excellent customer service and communication skills.
• Experience in fast-paced restaurant, retail, or hospitality environment preferred.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service and uphold McDonald’s standards.
• Supervise crew and other managers; coordinate tasks for a smooth shift.
• Monitor food safety, quality, and cleanliness during operations.
• Oversee inventory, scheduling, and daily maintenance.
• Communicate with the next shift manager to ensure a seamless handoff.

Skills

Leadership

Customer service

Staff scheduling

Food safety

Team player

Job description

McDonald’s is hiring a Shift Manager to lead shifts, supervise crew, and ensure top service standards in a fast-paced restaurant setting. You’ll oversee food safety, quality, and daily operations while coordinating with other managers to meet goals.

Ideal candidates have prior leadership experience in hospitality or retail, a flexible schedule, and a positive, team-oriented attitude. This position requires 18+ years and offers comprehensive benefits.