Shift Manager — Lead Fast-Paced Restaurant Ops

Steak 'n Shake Foltz Dr Florence; Florence (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Discount Program

Next Day Pay

Job summary

Steak ’n Shake Foltz Dr Florence is seeking a Shift Manager to lead daily restaurant operations, coach the team, and deliver fast, friendly, accurate service. You will ensure openings/closings run smoothly while upholding brand standards for cleanliness and food safety.

The role requires a strong focus on guest satisfaction, mentoring staff, and maintaining high performance in a fast-paced environment. Local eligibility is required with evening and weekend availability.

Qualifications

• Proven reliability and professionalism.
• Positive servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—both verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team member performance with fairness and empathy.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly

Skills

Leadership

Customer service

Mentoring

Communication

Flexibility

Team management

Reliability

Organization

Education

High school diploma or equivalent

Job description

Steak ’n Shake Foltz Dr Florence is seeking a Shift Manager to lead daily restaurant operations, coach the team, and deliver fast, friendly, accurate service. You will ensure openings/closings run smoothly while upholding brand standards for cleanliness and food safety.

The role requires a strong focus on guest satisfaction, mentoring staff, and maintaining high performance in a fast-paced environment. Local eligibility is required with evening and weekend availability.